Frequently Asked Questions

We help households and businesses find the most cost-effective electricity, gas, and water contracts. Our services include supplier comparison, contract negotiation, switching, ongoing monitoring, and advice on renewable and sustainable energy options.

Our services are available to both domestic households and businesses of all sizes. Whether you want to reduce your home energy bills or optimise business energy costs, we provide tailored solutions to meet your needs.

We leverage our industry expertise and supplier network to secure competitive pricing. By analysing your energy consumption, identifying efficiency opportunities, and managing contracts, we help households and businesses reduce their energy costs — sometimes by up to 30%.

Yes. We provide access to renewable and sustainable energy options for both homes and businesses. Our team can advise on renewable tariffs, green gas, and other eco-friendly solutions that align with your environmental and financial goals.

Not at all. We manage the entire switching process, including liaising with suppliers, setting up new contracts, and ensuring a seamless transition. Our goal is to make the process simple, stress-free, and hassle-free for you.

In most cases, our services are free for customers. We are typically remunerated by suppliers through commission, so you can benefit from our advice and contract management without any hidden costs.

Transparency is at the heart of how we work. We provide full visibility of your contracts, pricing, and any changes that may affect your supply. Our team works with integrity, keeping you informed every step of the way.

Yes. We support customers with both short-term cost savings and long-term energy strategies. Whether you need flexible contracts, fixed tariffs, or advice on future-proofing your energy approach, we provide tailored solutions for your home or business.

To provide an accurate quote, we typically need details about your current energy usage, such as your latest electricity or gas bills, your supplier, and meter information (MPAN for electricity, MPRN for gas). This helps us find the most competitive options tailored to your household or business.

The switching process usually takes a few weeks, depending on your supplier and contract type. We manage the process from start to finish, ensuring a smooth transition with no disruption to your energy supply.

Yes. In addition to sourcing the best contracts, we can advise on strategies to reduce energy consumption and costs. For households, this may include tips for lower bills; for businesses, we can suggest efficiency improvements and long-term energy strategies.

Yes. Sun Source Brokers operates fully within UK regulations and works with licensed energy suppliers. Our services are compliant with UK law, and we uphold high standards of transparency, trust, and professional conduct.